The four ideas expressed by the author are :
- Choose your attitude - You can decide our response
- Play - Have fun at work and make it enjoyable for others too.
- Make their day - Do something for people in your team which they will cherish
- Be Present - Give 100% focus to your audience (friends, family, colleagues etc.)
When I came to office one day, I was pleasantly surprised to see my desk decorated with balloons, paper frills and my desk white board had lots of wishes (it was my first birthday as an employee). My friends (more than colleagues they are friends) made my day and it still remains the best day in office.